Experienced Subaru Parts Manager ($85k to $120k plus)
Job Title: Experienced Subaru Parts Manager ($85k to $120k plus)
Introduction:
We are seeking an experienced and dynamic individual to join our team as a Subaru Parts Manager. This is a key position responsible for managing the parts department of our Subaru dealership. The ideal candidate will possess strong leadership abilities, extensive knowledge of Subaru vehicle parts, and a passion for customer satisfaction. If you have the required experience and skills to excel in this role, we invite you to apply.
Responsibilities:
1. Parts Department Management:
- Oversee all aspects of the Subaru parts department, including inventory management, ordering, pricing, and quality control.
- Develop and implement strategies to maximize profitability, reduce costs, and increase efficiencies within the parts department.
- Monitor parts department performance metrics and implement necessary improvements.
- Ensure compliance with company policies and procedures, as well as industry regulations.
2. Team Leadership:
- Supervise and motivate a team of parts department staff, providing guidance, training, and support to achieve department goals.
- Foster a positive working environment that encourages teamwork, professionalism, and a customer-focused approach.
- Conduct performance evaluations, identify training needs, and develop career growth plans for team members.
- Ensure adherence to company policies, safety protocols, and ethical practices.
3. Customer Service:
- Respond to customer inquiries and provide expert advice on Subaru vehicle parts, availability, pricing, and compatibility.
- Address and resolve customer concerns and complaints promptly and to their satisfaction.
- Identify opportunities to improve the customer experience and implement appropriate measures.
- Establish and maintain strong relationships with customers, ensuring their loyalty and repeat business.
4. Relationship Management:
- Collaborate with other dealership departments, such as service, sales, and warranty, to ensure smooth operations and efficient coordination.
- Build relationships with suppliers and negotiate favorable terms for parts procurement.
- Stay updated on industry trends, new products, and market demands to anticipate customer needs and adjust inventory accordingly.
- Attend training, seminars, and industry events to enhance knowledge and expertise.
Requirements:
- High school diploma or equivalent. Additional education in business administration or automotive management is a plus.
- Proven experience as a Parts Manager, preferably in a Subaru or automotive dealership setting.
- Exceptional knowledge of Subaru vehicle parts, their functions, compatibility, and pricing.
- Strong leadership abilities, including the ability to motivate and develop a team.
- Excellent communication and interpersonal skills to interact effectively with customers, staff, and suppliers.
- Advanced computer skills, especially in inventory management systems and Microsoft Office Suite.
- Outstanding organizational and problem-solving abilities.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
Compensation and Benefits:
- Competitive salary ranging from $85,000 to $120,000, commensurate with experience.
- Potential for performance-based bonuses and incentives.
- Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off.
- Opportunities for professional development and advancement within the company.
If you possess the necessary skills and experience to excel in this role, please submit your resume and cover letter outlining your qualifications. We thank all applicants for their interest, but only those selected for an interview will be contacted.