Bertera Auto Group

Job Title: Experienced Subaru Parts Manager

Location: Bertera Subaru West Springfield 499 Riverdale St West Springfield, MA. 

Salary Range: $85,000 to $120,000 per year, plus potential bonuses

Company Overview:
We are a reputable dealership specializing in Subaru vehicles, known for our commitment to providing exceptional customer service and high-quality products. We take pride in our Subaru parts department, which plays a crucial role in ensuring our customers have access to genuine Subaru parts and accessories to enhance their vehicle ownership experience.

Job Overview:
As an Experienced Subaru Parts Manager, you will be responsible for overseeing all aspects of our Subaru parts department, including inventory management, sales, customer service, and team management. Leveraging your extensive knowledge of Subaru parts and accessories, you will lead a talented team of parts professionals to achieve the department's sales goals while maintaining the highest level of customer satisfaction. This position requires strong analytical and leadership skills, as well as a passion for the automotive industry and the Subaru brand.

Responsibilities:
1. Inventory Management:
- Oversee efficient and accurate inventory control processes for Subaru parts and accessories.
- Ensure proper storage, labeling, and organization of parts to maintain a streamlined operation.
- Develop strategies to optimize inventory levels, minimize obsolescence, and maximize turns.

2. Sales and Customer Service:
- Serve as the primary point of contact for customers seeking Subaru parts, providing exceptional service and resolving any issues or concerns.
- Collaborate with service advisers to identify and fulfill parts needs for customer repairs and maintenance.
- Proactively identify upselling opportunities to enhance customer satisfaction and increase sales.

3. Team Management:
- Lead and motivate a dedicated team of parts professionals, fostering a positive work environment.
- Provide ongoing training, coaching, and support to ensure team members are equipped with up-to-date product knowledge and sales tactics.
- Conduct regular performance evaluations and implement improvement plans when necessary.

4. Vendor Relations:
- Develop and maintain strong relationships with Subaru suppliers and manufacturers.
- Negotiate favorable pricing and terms for parts procurement while adhering to company policies.
- Stay updated on industry trends, new parts releases, and market conditions to make informed buying decisions.

5. Reporting and Analysis:
- Prepare accurate reports on parts sales, inventory levels, customer satisfaction, and other key performance metrics.
- Analyze data to identify areas for improvement, cost-saving opportunities, and strategies to increase profitability.

Requirements:
- Minimum of 5 years of experience as a Parts Manager within a Subaru dealership or similar automotive environment.
- Demonstrated knowledge of Subaru parts and accessories.
- Proven track record of achieving or exceeding sales targets in a parts department.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Detail-oriented with exceptional organizational and multitasking skills.
- Proficient in using inventory management software and MS Office applications.

Benefits:
- Competitive salary within the range of $85,000 to $120,000 per year, based on experience.
- Additional performance-based bonuses and incentives.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Paid vacation and sick leave.
- Ongoing training and development opportunities to stay updated with the latest Subaru parts and market trends.

If you are an experienced Subaru Parts Manager seeking a rewarding opportunity to lead a successful parts department within a reputable dealership, we encourage you to apply today.